Shipping Policy

At La Mère, we’re committed to getting your order to you as quickly and smoothly as possible.

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, promotions, product launches, or holidays, processing times may be slightly extended.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

Any free shipping promotions will be clearly displayed on the website when applicable.

Delivery Timeframes

Estimated delivery times vary depending on your location and shipping option selected at checkout.

Typical delivery estimates:

• Standard Shipping (U.S.): 3–7 business days
• Expedited Shipping (if available): 1–3 business days
• International Shipping: 7–21 business days

Please note these are estimates only and not guaranteed delivery dates.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

While we do our best to meet estimated timelines, delays may occur due to:

• Carrier delays
• Weather conditions
• Customs processing
• High seasonal shipping volume
• Incorrect shipping information provided at checkout

La Mère is not responsible for shipping delays outside of our control.

Incorrect Addresses

Customers are responsible for ensuring shipping information is accurate at checkout.

If an incorrect address is provided and the package is returned or rerouted, additional shipping fees may apply.

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, La Mère is not responsible for lost, stolen, or misplaced packages.

If your package appears lost, please contact the carrier directly first, then reach out to our support team and we’ll do our best to assist.

International Orders

International customers may be responsible for customs duties, import taxes, VAT, or other local fees imposed by their country.

These charges are the responsibility of the customer.

Damaged Shipments

If your order arrives damaged, please contact us within 5 days of delivery with your order number and photos of the packaging/product.

Contact Us

For shipping questions or order assistance:

Email: lamereclothing@gmail.com
Phone: (801) 477-0604